FAQ

How do I order?

For name jumpers and cardigans, you can find the listings in the Shop part of the website. You can add personalisations through there, payment is made and your order is placed. 

How long until I receive my order? 

I always say it’s around 4 week turnaround for jumpers. It’s longer for crochet cardigans - up to 8 weeks. Delivery is with Evri and usually takes 3-4 days. If I’m ever past this time, feel free to send me a message through the website or on socials and I can check where your order is up to. 

I need it quicker than the 4 weeks. Is there anything you can do? 

I’m really sorry but I have to stick to these timeframes. As well as a small business owner, I’m a mum and I have a full time job so I have to allow myself some wriggle room.

I want something a little more complicated, a more bespoke design that is more personal to my little one. Could you help? 

Yes! I’ve had requests for a name with a little bee on the end, a name with a Santa hat on the end, the list goes on! Just send me a message and we can have a chat about what you’d like. 

Can I have a tracking number? 

Yes, just message me and I can provide this if it has been posted out. I normally upload them to your order once they've been posted too.